Career

Account Manager

Responsibilities

Aggressively develop and manage accounts.
Analyze, Negotiate and Close complex deals for IT Solution.
Setting appointments and presentation with viable prospects.
Build strong and long-term relationship with clients, partners and principals.
Employ a consultative selling approach to ensure success in achieving the Sales Quota.
Closely cooperating with other departments involved with your accounts.

Requirements

Maximum 32 years old.
Diploma or Bachelor degree from any major.
High Passionate for sales activity or business development.
Having good networking, especially in management level.
Having experience in creating/prospecting and managing accounts.
Good in written & verbal English communication.
Good negotiation & presentation.
Highly motivated, able to work with target and fast learner.
Detail oriented, strong analytical & planning.

Solution Architect

Responsibilities

Collaborate closely with the Sales team to support solution-based selling.
Deliver in-depth product and solution presentations to clients.
Conduct on-site assessments to gather technical requirements from clients.
Design and size IT infrastructure solutions based on customer needs.
Lead Proof of Concept (POC) processes to validate solutions.
Participate in tender processes, including aanwijzing meetings and technical clarification.
Prepare detailed and compelling technical proposals.
Act as a technical advisor during pre-sales stages.
Focusing with customer or customer-centric, ensuring solutions truly meet client expectations.
Stay updated with industry trends, competitive technologies, and best practices.
Continuously learn and evaluate new technologies and solutions.

Requirements

Bachelor’s Degree in Computer Science, Information Technology, or related field with a minimum GPA of 3.5
1–3 years of hands-on experience in a similar role (Presales / Technical Consultant / Infrastructure Solution Architect).
Solid understanding of:
• Servers & Storage solutions
• Networking technologies
• Backup and disaster recovery solutions
Strong presentation and communication skills, both verbal and written.
Proficient in English (both active and passive).
Fast learner with the ability to quickly grasp new technologies.
Strong analytical & critical thinking and problem-solving skills.
Team player with the ability to work independently when needed.
Flexible with working hours and able to adapt to project needs.
(Preferred) Experience with leading IT vendors such as Dell, HPE, Cisco, Veeam, or VMware.

Project Maintenance Manager

Responsibilities

Creating Project Documentation (Timeline, Pre-CoM Slides, CoM Slides).
Creating Reminders of Scope of Work that will Expire Maintenance to Internal.
Delegating Work Effectively.
Coordinating with Internal Teams and Customers.
Resolving Emerging Issues.
Managing Documentation and Reports.
Ensuring Stakeholder Satisfaction.
Ensuring All Project Data is Logged into Gdrive.

Requirements

Majoring in Informatics Engineering, Industrial Engineering, Electrical Engineering.
Min GPA 3.0
Good at Microsoft Office & Microsoft Project.
Having experience as Project Maintenance in IT Company.
Good in presentation.
Good in English.

Sr. Backup Engineer

Responsibilities

Design, implement and manage software-based backup solutions (Dell, Veeam, Veritas, Commvault).
Performed backups and restores for various databases (Oracle, SQL Server, IBM DB2, PostgreSQL, MongoDB).
Ensured data integrity and security through effective backup strategies.
Analyze, troubleshoot, and tune backup systems.
Collaborate with infrastructure and application teams to support various operational needs.
Mentor junior teams and ensure the team's technical knowledge is kept up to date.
Create technical documentation and reports related to backup solutions.

Requirements

Minimum 5 years of experience in backup software management, preferably with Dell products.
Working experience with Veeam, Veritas, and Commvault.
Database backup & restore experience such as Oracle, SQL Server, IBM DB2, PostgreSQL, and MongoDB.
Professional certification in backup software is a plus.
Strong understanding of storage systems, basic networking, and virtualization/HCI technologies.
Proficient in Linux and scripting (bash, python, or similar).
Excellent communication skills as well as leadership and critical thinking abilities.

Network & Security Team Lead

Responsibilities

Network Implementation, Maintenance and Troubleshooting:
Monitor network performance to ensure smooth and reliable operation.
Diagnose, troubleshoot, and resolve hardware, software, and other network and system issues.
Perform network maintenance and system upgrades including service packs, patches, hotfixes, and security configurations.
Documentation and Reporting:
Maintain accurate documentation of network configurations, changes, and updates.
Provide regular reports on network performance, security incidents, and other relevant metrics.
Collaboration and Support:
Work closely with other IT team members and departments to ensure smooth network operations.
Provide support and assistance to end users for network-related issues.

Requirements

CCNP certificate.
In-depth knowledge of networking concepts, protocols, and standards (e.g., TCP/IP, DNS, DHCP, OSPF, EIGRP, BGP).
Experience with network hardware and software, including routers, switches, firewalls, and monitoring tools.
Understanding of SDN concept/implementation is a plus.

Technical Support

Responsibilities

Network Support:
Assist in configuring and troubleshooting LAN/WAN networks.
Support network hardware maintenance such as routers, switches, firewalls, and wireless access points.
Monitor network performance under guidance.
Server Support:
Assist in the installation, configuration, and maintenance of Windows and Linux servers.
Support virtualized environments using VMware, Hyper-V, or KVM.
Participate in system updates, patches, and backups.
Storage Support:
Assist in configuring and maintaining SAN/NAS systems.
Help ensure data integrity and availability through backup and recovery support.
Security Support:
Assist in implementing security measures to protect IT infrastructure. Monitor security incidents and vulnerabilities.
Support compliance with security policies and procedures.
Technical Support:
Provide technical support to end-users, resolving basic hardware and software issues.
Document and track support requests using a ticketing system.
Conduct regular system audits and generate reports under supervision.
Project Support:
Assist in IT projects from planning to implementation.
Collaborate with cross-functional teams to deliver projects on time and within budget.

Requirements

Bachelor’s degree in Computer Science, Information Technology, or a related field.
Strong interest in IT infrastructure support and management.
Basic knowledge of networking protocols, server management, virtualization, and cloud services.
Excellent problem-solving skills and a willingness to learn.
Strong communication and interpersonal skills.
Ability to work independently and as part of a team .

Solution Sales Specialist

Responsibilities

Administrative Tasks:
Solution pricing support, Deals Registration, CRM Management.
Product/Service Knowledge:
Understanding of the products or services, including technical specifications and how to adapted to different situations.
Needs Assessment:
Understanding the client's business, their current challenges, and their long-term goals.
Solution Development:
Identify the best products or services to address those needs, often collaborating with technical teams or specialists.
Consultative Selling:
Act as a consultant, guiding the client through the solution and demonstrating its value.
Relationship Building:
Building strong, long-term relationships with clients and principals.

Requirements

Administration: Able to operate CRM, Excel, and Internal/External Systems.
Technical Acumen: While not always required, a strong understanding of the technology or product is often beneficial.
Sales Skills: Able to close deals, manage sales cycles, and meet sales targets.
Problem-Solving: Identify problems and develop creative solutions.
Communication: Excellent verbal and written communication skills are essential for explaining complex solutions to clients.
Relationship Management: Building and maintaining strong relationships with clients, principal, and broader internal teams.